SITHFAB021 · Responsible Service of Alcohol
RSA for Hospitality in Queensland
The certificate required to serve, sell or supply alcohol in QLD — bars, pubs, clubs, cafés, bottle shops, events. Half-day course in Brisbane — certificate issued the same day.
A$90
Brisbane CBD · 117 Quay St
✓ Nationally recognised
✓ Certificate same day
✓ Small group (20 max)
✓ Brisbane CBD
Course overview
The RSA (SITHFAB021 — Responsible Service of Alcohol) is the certificate you need to serve, sell or supply alcohol in Queensland — bars, pubs, clubs, restaurants, cafés, bottle shops and events. This half-day course in Brisbane CBD gets you certified the same day.
What to bring
- Official photo ID (mandatory): passport or Australian driver licence
- Your USI number (Unique Student Identifier) — create it beforehand at usi.gov.au/students/get-a-usi
Schedule
08h45
Welcome at 117 Quay St, Brisbane City
09h00
Kick-off. Your legal obligations under Queensland liquor law and your venue's house policy
09h45
Checking ID and recognising minors. Standard drinks and how alcohol affects the body
11h00
Short break
11h15
Recognising the early signs of intoxication and intervention strategies. Refusing service and assisting intoxicated or disorderly customers
12h30
Incident reporting and workplace procedures
13h00
Final assessment and certificate prep
13h30
Course ends. You leave with your certificate
FAQ
Is this RSA valid outside Queensland?
This course covers Queensland's RSA requirements (SITHFAB021, QLD-specific recognition). Other states and territories set their own RSA rules, so check with the relevant regulator if you plan to work there.
Do I need any experience to take this course?
No. This is an entry-level course — everyone is welcome, whether it's your first hospitality job or you're renewing your certification.
When will I receive my certificate?
Your Statement of Attainment (SITHFAB021) is handed to you the same day, at the end of the course.
Can I cancel or reschedule my booking?
Cancellations and date changes are not available once the booking is confirmed.
My English is limited. Can I still take the course?
Yes. Our trainer is experienced in teaching students with limited English, and group sizes are kept small. Don't hesitate to ask questions.
Where
Ticket To Work Brisbane
117 Quay St
Brisbane City QLD 4000
- Train · Central Station, 10 min walk
- Bus · all CBD lines
- Citycat · Riverside Terminal
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